North Carolina Utilities Commission

Business Hours

• Monday 8:00 AM – 5:00 PM
• Tuesday 8:00 AM – 5:00 PM
• Wednesday 8:00 AM – 5:00 PM
• Thursday 8:00 AM – 5:00 PM
• Friday 8:00 AM – 5:00 PM
• Saturday Closed
• Sunday Closed

About

The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all public utilities in North Carolina. 

Today, the Commission regulates electric, telephone (including payphone service and shared tenant service), natural gas, water, wastewater, water resale, household goods transportation, buses, brokers, and ferryboats. To a limited degree, the Commission regulates electric membership corporations, small power producers, and electric merchant plants. The Commission is also responsible for administering programs in North Carolina to ensure the safety of natural gas pipelines.